TELEMEDICINE

Given the unprecedented nature of the current coronavirus pandemic, we are using TELEMEDICINE to help families manage medical problems that arise.  By using technology, we can "visit" via video in a way that protects patient privacy but allows us to provide high quality medical care, all while you stay safely at home.  If your child is having a medical issue, please call our office!  

HOW DO I USE TELEMEDICINE?

We think that you will find this easy and convenient. 

  • Any weekday, simply call the office and tell the staff that you would like to schedule a telemedicine appointment.

  • The staff will take your smartphone number and email address.

  • You will be given an appointment time. 

  • A doctor will contact you by text or email with a link to a virtual "waiting room" when it is time for your appointment. 

  • Once you are in the waiting room, the doctor can connect with you.

Hints to make the best of your telemedicine appointment:

  • Before the appointment, make sure your device's camera and microphone are working and that your device is charged.

  • If you have any specific questions, you may want to write them down.

  • Consider your child's chronic conditions -- if you need to update the doctor or request refills of medications, prepare to do that during the appointment.

  • Make sure your child is available for the appointment. The doctor will likely want to speak with your child and do a virtual exam.

  • If you have a scale and thermometer at home, take your child's weight and temperature before the appointment.

  • Find a quiet and bright place to sit.  Near a window is often a good spot.

  • Close any other applications running on your device.  This will help the video stream better.

  • Check your phone or email for a message around the time of your appointment.

BILLING

Your visit will be billed directly to your insurance.  Co-pays may apply as they would for an in-office visit.

Contact Us

 

Beaver Brook Pediatrics

465 Waverly Oaks Road

Suite 100

Waltham, MA 02452

 

(781) 891-3706 - office number

(781) 891-3564 - fax number

Get Connected
Hours
Office Hours:

Monday through Friday, 9:30 AM - 5:00 PM

Extended Hours:

Evening well visits are available by appointment.
Weekends and Holidays:

Urgent visit appointments are available. Please call between 7am - 10am and the on-call doctor will help determine if your child needs to be seen urgently.

 

© 2015 Beaver Brook Pediatrics.

 

All rights reserved.